FAQ

How do I sign up?

Click "Register" on the sign-in page, enter your name, email, and a password.

I forgot my password

On the sign-in page click "Forgot password?", enter your email, and you'll get a reset link valid for one hour. If it isn't in your inbox, check the Junk folder.

Are the STEP tests the official exam?

No. They are practice tests that simulate the exam's format, sections, and timing.

When do writing results appear?

Writing answers are graded manually by your teacher, so the score and note appear after review.

Can I use the platform on mobile?

Yes, it works in the browser on phone and desktop — no app needed.